Technical Support & Training |
LDM Group, LLC provides technical support for clients in a wide variety of areas. We provide technology consulting and support before, during and after litigation discovery projects for issues relating to; collection of electronic discovery, processing of electronic data, loading of data and images into various software platforms and research of new technology solutions. We provide information, analysis, technical services and troubleshooting to equip clients to handle the issues presented by electronic data, databases, obscure file types, corporate enterprise systems and networks.
Whether you need help collecting information from a client location, loading data from opposing counsel, using your litigation support software or repairing file paths for images that need to be linked with your database, we have the expertise to assist. We support clients in the same way an in-house IT department supports users. We tackle the technical issues so our clients can leverage technology to prepare and win cases.
No problem is too large or too small. We take the time to work with clients at every technical level. Some of our clients rely on us to come into their office, log onto their network and load their data for them. Others simply need help with corrupt files they receive from other counsels. Some need help analyzing electronic data and developing a strategy to collect the data and to build a usable database. And still others simply need additional training on the litigation support platforms they use in-house.
LDM Group, LLC has certified technical personnel in Concordance, Summation, Ringtail and Legal Access Ware (LAW) and offer training in these applications.
When you are faced with technical issues that make it difficult to continue practicing law, please contact the LDM Group, LLC , as we welcome the opportunity to provide you with the information and support you need to get back to work quickly.
In summary, we can help you:
Collect Data From Enterprise Networks
Analyze Electronic Media
Load Data/Images
Repair Load Files
Load Native Files
Repair Corrupt Databases
Write Custom Scripts
Research New Technology
Train Staff on Litigation Support Platforms
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